About Us

We, Jack and Gemma Hickey, from Medowie, are the proprietors of Jackgem Automotives at Georgetown and stress that our No 1 priority is excellence in customer service. Our policy is to call first so you get no surprises.

Jack has been in the trade for over 37 years and has owned his own businesses for 32 of those years in the Port Stephens area. He is very passionate and fussy with his work and the way he runs his workshop and this has won him many satisfied customers including Government Fleet Services, which we are very proud of.

Gemma and Cody (who is young but full of knowledge) will be at the front reception to greet you, take phone bookings and enquiries and answer any questions you may have. And because Cody is a qualified mechanic you can rest assured of being told the right information. They will also be there to run you home or pick up and deliver your car which is part of our day to day service.

We have a mobile eftpos machine – so you don’t have to leave your doorstep if need be. But we also have a very comfortable waiting room for those short visits.

For anyone that lives north of Stockton Bridge including Stockton, if you book in advanced, Jack & Gemma can pick your car up of a morning and drop it back that afternoon (at no extra charge).

In the workshop, Jack, Dennis and Reece will be there to carry out all the services and repairs and will be happy to answer any questions you may have regarding the work done or to do in the future.

We keep up to date with training and have all the high tech equipment to make sure your car is kept in top running condition.

We invite you to drop in to our workshop and meet us and we would be more than happy to discuss with you any vehicle maintenance requirements or issues you may have. We look forward to meeting you and hopefully developing a long standing and trusting business relationship with you.